Effective Date: 31 May 2024
Memmzy Health (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal and health data. This Privacy Policy explains how we collect, use, and protect your information, as well as your rights under global privacy laws, including GDPR, CCPA, CPRA, and others.
1. Information We Collect
We collect data to provide you with personalized health insights, improve our services, and ensure a seamless experience. The information we collect includes:
1.1 Personal Data
- Account Information: Name, email address, and account preferences when you create an account.
- Health Data: Information you provide about your reproductive health (e.g., menstrual cycles, symptoms).
1.2 Non-Personal Data
- Usage Data: App interaction details, error reports, and feature engagement to improve performance.
- Demographic Information: Non-identifiable data such as age range and geographic region.
1.3 Data from Third Parties
- We use Firebase Analytics to collect anonymized data for app performance, error tracking, and user experience improvements.
2. How We Use Your Data
We only use your data for the purposes outlined below:
- Personalized Health Insights: To provide tailored predictions and early health alerts using AI and machine learning models.
- Service Improvement: Analyzing aggregated and anonymized data to enhance app performance and features.
- Email Communications: To send important updates, newsletters, and promotional emails. You can opt-out at any time.
- Compliance: Ensuring compliance with applicable laws and regulations, such as GDPR,HIPAA and CCPA.
3. Your Privacy Rights
3.1 GDPR (European Economic Area)
If you reside in the EEA, you have the right to:
- Access Your Data: Request a copy of the personal data we hold about you.
- Rectify Your Data: Request corrections to any inaccurate or incomplete data.
- Delete Your Data: Request deletion of your data under certain circumstances.
- Restrict Processing: Limit how your data is processed in specific cases.
- Data Portability: Request a copy of your data in a structured, machine-readable format.
- Withdraw Consent: Revoke your consent for data processing at any time.
3.2 CCPA/CPRA (California Residents)
If you are a California resident, you have the right to:
- Know what personal data we collect, how we use it, and with whom we share it.
- Delete your personal data, subject to certain exceptions.
- Opt-Out of the sale or sharing of your personal data (we do not sell data).
- Limit Use of sensitive personal information, such as health data.
To exercise any of these rights, please contact us at sales@memmzy.com.
4. Data Protection and Security
- Encryption: All personal and health data is encrypted both in transit and at rest.
- HIPAA Compliance: Your health data is handled in strict compliance with HIPAA guidelines.
- Data Minimization: We only collect data necessary for providing our services.
- Third-Party Security: Our partners, including Firebase Analytics, comply with global data privacy standards.
5. Data Sharing and Disclosure
We do not sell your personal or health data. However, we may share data in the following limited circumstances:
- With Service Providers: Firebase Analytics and other trusted partners help us improve our services.
- Legal Compliance: We may disclose your data if required by law or to protect our legal rights.
- Aggregate Insights: Non-identifiable demographic data (e.g., age range, region) may be shared with partners for research or analytics.
6. In-App Ads
Memmzy Health does not display in-app advertisements. Your experience is ad-free and focused on delivering quality health insights.
7. Email Communications
We may send you emails to:
- Notify you about important app updates.
- Share newsletters, health tips, or promotional offers.
- Send service-related announcements.
You can unsubscribe from promotional emails by clicking the “Unsubscribe” link in any email or contacting us directly.
8. Your Choices
You control your data and how it is used:
- Account Settings: Update your information or preferences in the app.
- Data Deletion: Request that we delete your data via sales@memmzy.com.
- Opt-Out: Manage analytics tracking preferences through app settings.
9. Data Retention
We retain your data for as long as necessary to provide our services or as required by applicable law. Once no longer needed, your data is securely deleted or anonymized.
10. Children’s Privacy
Memmzy Health is not intended for children under 13. We do not knowingly collect personal data from children without parental consent.
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant updates through the app or email.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
- Email: sales@memmzy.com
- Address: 5005 Dalhousie Dr NW Unit 175 #1442, Calgary, AB T3A 5R8
By using Memmzy Health, you agree to this Privacy Policy. Thank you for trusting us to protect your data and deliver personalized health insights.